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How to Educate Your Clients About Hair Extension Maintenance: A Stylist’s Guide

Picture this: a client sits on your chair, thrilled at the prospect of their new hair extensions. As you begin the initial consultation, with genuine excitement and your professional knowledge, you educate them on the essentials of hair extension maintenance. You explain how critical proper care is, not only for the longevity of the extensions but also for the health of their natural hair. This initial consultation is the perfect time to set the stage for proper maintenance.

You share stories about clients who faced issues like tangling and matting due to improper care, making it clear that following your advice is key to avoiding such problems. By the end of the consultation, your client understands that their journey to beautiful, long-lasting extensions starts with diligent maintenance.

Daily Maintenance Tips

With their new extensions installed, your client is eager to learn how to care for them. Make sure to recommend tools like an extension brush specifically made to gently detangle extensions, demonstrating how to start brushing from the ends and work their way up, carefully avoiding the top of the wefts. This ensures minimal stress on both the extensions and their natural hair.

When talking about washing and conditioning, make sure to emphasize the importance of using sulfate-free products like Goldie Locks® that are specifically formulated with hair extensions in mind. Educate your clients on the frequency of washing their extensions – typically once or twice a week – explaining that this, along with the use of your recommended products, keeps their extensions healthy, clean and hydrated without weighing them down.

When it comes to styling, highlight the need for moisture and the use of a good serum daily, starting the day of their install! Provide tips on safe styling practices, such as using heat protectants and setting their styling tools to moderate temperatures. You can even provide a demonstration of proper blow-drying, curling, and straightening techniques to leave them feeling confident about managing their extensions at home.

IBE ® brush

Long-Term Care and Upkeep

Don’t forget to talk with them about the importance of regular reinstall appointments for keeping their scalp and natural hair in optimal health. Let them know to check-in if any minor issues arise that they may be experiencing to keep them from becoming major problems.

Recommend and reiterate the use of specific products for long-term care, like leave-in conditioners and lightweight serums. Explain how to use them properly, to ensure the extensions stay healthy and vibrant. Before they leave, make sure you share nighttime care tips as well. Braiding the hair before bed and using a silk pillowcase or bonnet reduces friction and extends the life of the extensions. These small habits make a big difference in maintaining both their natural hair and the extensions.

Addressing Client Questions and Concerns

Your client’s satisfaction is evident, but questions still pop up such as “Can I swim with my extensions?” or “What are some ways I can style my hair without causing damage?” With your professional knowledge, you can provide your client with clear and concise answers that build their trust in you. Suggestions like wearing a swim cap and/or thoroughly rinsing and conditioning the hair after swimming to maintain its integrity will give them the security they are looking for.

For troubleshooting, offer your client practical solutions. If extensions come loose, recommend a quick salon visit for repositioning. If the hair feels dull, a clarifying shampoo can work wonders. Your personalized advice, tailored to their hair type and lifestyle, ensures they feel supported and informed.

Educational Tools and Resources

It’s also helpful to offer your client a beautifully designed care card with the maintenance tips you’ve shared. For a more visual approach, you offer to send them video tutorials (there are some amazing ones already created for you on places like YouTube) on proper care techniques. These resources reinforce what they’ve learned and enhance their confidence.

It’s vital to mention that you offer follow up support to your client on this new and exciting journey. . A quick check-in call or text to see how they’re managing their extensions shows you care about their experience. This ongoing communication strengthens your relationship and their loyalty.

Shop IBE® hair extension care card

Set a High Standard

Through your dedication to education, you’ve set a high standard for hair extension maintenance. Your clients will appreciate the detailed guidance and ongoing support, leading to positive reviews and referrals. Well-maintained extensions not only benefit your clients but also elevate your reputation as a stylist who truly cares.

As you conclude, again encourage your clients to follow your guidance diligently. By doing so, they’ll enjoy gorgeous, healthy extensions, and you’ll see the rewards in their satisfaction and loyalty. Together, you’re making every extension experience exceptional.

The world deserves beautiful, well-maintained hair, and with your expertise, you’re here to give it to them.

Categories IBE